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Privacy Policy

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Last updated: 10/01/2026

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Introduction

Practice Launch Consulting (“we”, “us”, or “our”) is committed to protecting your privacy and handling personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

Personal Information We Collect

We may collect personal information including, but not limited to:

  • Name

  • Email address

  • Phone number

  • Practice or business name

  • Information provided via enquiry forms, emails, or consultations

We do not intentionally collect or store patient health information.

 

How We Collect Personal Information

We collect personal information through:

  • Website contact or enquiry forms

  • Email communication

  • Phone calls or virtual meetings

  • Online booking systems (if applicable)

 

How We Use Personal Information

We collect and use personal information for purposes including:

  • Responding to enquiries

  • Providing consultancy services

  • Preparing proposals, agreements, and invoices

  • Communicating about services

  • Improving our services and operations

We only use personal information for purposes that are reasonably necessary for our business activities.

 

Patient and Health Information

While our services are focused on practice administration and operations, we understand the sensitive nature of healthcare environments.

  • We do not collect, store, or manage patient medical records.

  • Any incidental exposure to patient-related information during consultancy work is treated as strictly confidential and handled in accordance with professional standards.

 

 

Disclosure of Personal Information

We may disclose personal information to third parties where necessary to operate our business, including:

  • Accounting and invoicing software

  • Payment processors (e.g. bank transfer, PayPal, Stripe)

  • Website hosting or IT service providers

We do not sell, rent, or trade personal information.

 

Data Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure, including:

  • Secure email systems

  • Password-protected devices and accounts

  • Restricted access to personal information

We retain personal information only for as long as necessary for business or legal purposes.

 

Access and Correction

You may request access to personal information we hold about you or request corrections if the information is inaccurate, incomplete, or out of date.

Requests can be made by contacting us using the details below.

 

Cookies and Website Analytics

Our website may use basic analytics or cookies to understand website traffic and improve user experience. These do not identify individuals personally.

 

Complaints

If you have concerns about how your personal information has been handled, please contact us. We will respond within a reasonable timeframe and take appropriate steps to address your concern.

 

Contact Details

For privacy-related enquiries, please contact:

Practice Launch Consulting
Email: shams@practicelaunchconsulting.com.au
Website: www.practicelaunchconsulting.com.au

 

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

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